agb98 Platform Privacy Notice
This page describes what we collect when you use agb98 and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals, and maintain account security. Our approach is cautious: we collect only what we need, we encrypt sensitive data, and we do not sell personal information to third parties.
We at agb98 operate across multiple regions where our services are legally available, including areas served by users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our servers may sit outside your jurisdiction, but we follow applicable data-protection principles. When we share data with payment processors such as DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, we do so only to complete your transaction or fulfil a legal obligation.
Our services are available only where local law permits. Users are responsible for verifying that their use of agb98 complies with their own jurisdiction's regulations regarding online gaming and data privacy.
What we collect and why
We collect information in three categories: account registration data, identity verification data, and transaction data. During account signup, we ask for email address, phone number, and a password. We use email to send verification links, password resets, and account notifications. We use phone for two-factor authentication and account recovery. We do not share these with third parties except when required by law.
For identity verification, we collect legal name, date of birth, and identity-document details. Our KYC team uses this to confirm your identity and compare it against the payment method you select. If you deposit via DANA accountwe check that the sender name matches your verified name. If you use e-wallet virtual account, we confirm that the account owner matches your registered details. This matching prevents unauthorised transfers and protects your account.
For transactions, we record deposit amounts, payment methods, withdrawal requests, settlements, and balance movements. We keep this history inside your account so you can review your own activity. We also use this data to detect unusual patterns, prevent fraud, and investigate disputes. We do not use transaction data for marketing or profiling.
- Account data
- Email, phone, password hash, device information, and login timestamps.
- Identity data
- Name, date of birth, identity document type and number, and KYC review status.
- Transaction data
- Deposits, withdrawals, game selections, settlements, and balance records.
How we protect your data
We encrypt passwords using one-way hashing so even our staff cannot read them. When you log in, we compare the hash of the password you enter with the stored hash. If you forget your password, our system sends a reset link to your registered email or phone. We never ask you for your password, and we advise users never to share it with anyone.
We use encryption for data in transit so that payment details, identity documents, and withdrawal requests are not visible to third parties during transmission. Our servers use standard security practices such as firewalls, access controls, and activity monitoring. We keep encrypted backups of account data so we can recover records if needed.
We support two-factor authentication, which adds a second verification step when you log in from a new device or location. When enabled, you must enter a code sent to your phone or email after entering your password. This protects your account even if someone obtains your password. We recommend enabling two-factor authentication in your account settings.
How we share your data
We share your data with payment processors only to complete your transaction. When you deposit via mobile banking, local payment, online payment, e-wallet, or mobile banking, we send your deposit request to that provider. We send only the amount, your registered name, and a reference number. We do not send your password, identity document, or phone number to payment providers.
When you request a withdrawal to local payment, online payment, e-wallet, or mobile banking, we share your name and account number with the bank to process the transfer. We do not share transaction history or game data with banks. We also do not share your data with game providers or live-dealer studios except as needed to verify settlement results.
We may disclose data if required by law, such as in response to a court order or government request. We will not voluntarily disclose data in these cases unless legally obligated. We do not sell or rent personal data to marketing companies, data brokers, or advertisers. We do not use agb98 data to create user profiles for third-party targeting.
Your rights and data requests
You have the right to access your personal data held by agb98. You can download most of your account data through your account settings. You also have the right to request correction of inaccurate data. If your registered name is misspelled or your phone number is wrong, contact our support team to update your records.
You have the right to request account closure. When you close an account, we archive your data but keep it for regulatory compliance and dispute resolution. We do not delete archived data immediately, but we stop using it for active account purposes. If you have outstanding withdrawal requests or pending settlements when you close your account, we may retain those records until resolution.
You may object to certain uses of your data, such as marketing communications. We do not send unsolicited marketing emails or SMS unless you opt in. You can manage your notification preferences in your account settings.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences. A cookie is a small file stored on your device. Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period. We use persistent cookies to remember your language preference and account settings.
We do not use cookies for cross-site tracking or to build profiles for third-party advertisers. We do not permit analytics services to track your activity on agb98. If you disable cookies in your browser, you may not be able to use some features, such as staying logged in or saving preferences.
Data retention and deletion
We keep account data as long as your account is active. After you close your account, we retain data for a period to handle disputes, process refunds, or comply with legal obligations. We do not keep data indefinitely. Our retention schedule typically holds data for several years after account closure, depending on applicable law.
We keep transaction records for each settlement so we can answer questions about game outcomes and balance movements. We also keep KYC records because verification is required before we can process withdrawals. If you request deletion of data that is needed for legal compliance, we will explain why we must retain it.
Our approach to agb98 data privacy
We designed our privacy practices around minimalism and protection. We collect only the data needed to verify your identity, process your payment, and maintain account security. We do not track your behaviour across the internet, we do not sell your data, and we do not build marketing profiles. We encrypt sensitive data, we control access to our systems, and we keep activity logs so we can detect misuse.
We understand that trust is essential when you share personal information with an online platform. Our commitment is to be clear about what we collect, cautious about how we use it, and transparent when you ask questions. If our privacy practices change, we will notify you through your registered email address. This policy was last updated and will be reviewed regularly as our service evolves.